Digital Transformation & Organizational Development

Digital Transformation & Organizational Development

We help companies and organization to better understand, capitalize and adapt to the digitalization of their industries and the society as a whole. They also seek our advice and assistants in the planning and implementation of the organizational changes needed for a successful digital transformation.

CASE: Strategically navigating the fast changing market of auditing and accounting

How do you find the right strategic path for your organization in a rapidly changing competitive landscape? The Danish auditing and accounting industry is undergoing a series of huge changes including rapid technological development, new entrants eating off established players’ business models, changing customer expectations, high regulatory (and de-regulatory) challenges as well as an urgent need for talent.

We have worked with several clients in the auditing industry on a reorientation process. We help our clients define and leverage their core capabilities as well as defining what actions they need to take in order to survive in the long run. How?

Firstly by mapping out changes and condensing insights through interviews with customers, experienced auditors, industry- and technology experts as well as thorough text analysis of competitor strategies, capabilities (strengths and weaknesses) future goals and assumptions. Secondly by facilitating the formulation of a clear strategy and a consequential strategic brand position. Thirdly by helping the companies implement the necessary organizational changes through strategic change management.

Are you experiencing undeniable change within your field? We can help you analyze the development, work out the necessary strategic implications, and put words into action.

CASE: How to manage digital transformation within the fields og finance

What is radical digitalization?

 Radical digitalization should not be understood as ordinary digitalization in the form of improved utilization of digital media like Facebook. The concept of extensive- or radical digitalization should be understood as digital solutions and technologies that involve automated processes and more effective, cost-reducing and value-adding services. Extensive digitalization is usually catalyzed by technology such as software-robots, AI, and data analytics.

How to predict the changes within sectors

Over the past year, we have been working with businesses within insurance, pension and accounting to map out exactly how, and in what ways, each field will be affected by radical digitalization. Based on interviews with customers, managers from national and international digitalized enterprises, researchers, experts, and the perusal of state-of-the-art international literature and research reports, we have identified a range of focus areas of particular importance to the industries.

Working to stay one jump ahead

The fruits of our extensive analyses are two groundbreaking reports that gather and operationalize insights on the digital transformation of the sectors. The reports are accessible below. Apart from the reports, we are working with companies to make them not only equipped for, but front runners of the digital transformation within their fields. In the process, we focus on the hands-on transition from analogue to digital work processes to ensure that the industries are fully prepared to meet the near automated and data-abundant future.

Five reflections on digitalization:

  • New technologies are implemented due to both client expectations for fast, simple and cost-effective services as well as competitive concerns, i.e. the need to stay ahead in terms of cost-effectiveness, consistency and quality.

  • New technological and agile players emerge in even established industries, and the most resourceful and visionary established players are investing heavily in digital transformation.

  • The shift will affect the entire enterprise both in terms of investments, implementation, and competencies.

  • The hardest part of digitalization is rarely introducing and understanding new technology, but dealing with the derived thorough organizational changes. Businesses are faced with a number of consequences ranging all the way from the product innovation processes, to HR- management, to the overarching top-level strategic considerations.

  • As new technology gradually becomes the industry standard, the real differentiating capabilities become the non-digitizable factors such as culture, values, brand, customer service, organization and leadership. Thus, radical digitalization effectively permeates ALL aspects of businesses.

Read the report on radical digitalization within accounting here: https://pub.publify.dk/files/4715/2170/7069/fsrweb.pdf

Read the report on radical digitalization within insurance and pension here: http://www.forsikringogpension.dk/Documents/FogP%20dokumenter/RadikalDigitaliseringRapport.pdf